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Home > Cool Sites > GoodExperience.com GoodExperience.comGoodExperience.com is consumer column dedicated to monitoring the online customer experience. This site believes that the internet makes normal people feel stupid. They state that many sites are designed for designers -- rather than for customers and average users. In fact, even in the multi-billion dollar e-commerce industry, some 62% of online shoppers say they've made unsuccessful attempts in trying to buy a product online. If sites with big budgets can't get the internet right, it's no wonder that you may have occasionally felt that the internet was too hard to use. In short, your are normal if you find the internet somewhat hard to use. The good news is that GoodExperience.com understands this - and that they are doing something about it. The founder of GoodExperience.com started a consulting company called CreativeGood.com which strives to improve the customer experience for users of their clients' ecommerce sites. Related Help Columns from CreativeGood.com Related Topics |
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